Call 866.968.7512

to speak to a K¹² education consultant.

Or, request a call back

Tell us where a consultant can reach you in the next few minutes.

FAQ Categories

troubleshooting FAQs

I forgot my password; what do I do?

Click the Forgot Password link on the user log-in screen. Complete the instructions and your password will be e-mailed to your account on file.

Can I change my password?

Yes. Go to the My Account area of the OLS homepage and click "Edit." Follow the instructions for changing your password.

I received my materials shipment, but items are missing or broken. What do I do?

Please report any materials issues here.

How do I report an error with your website and/or lessons?

Lessons: Click the Feedback button on any page to e-mail us with ideas, suggestions, and comments.

Website: Use the Contact Us form to let us know your ideas, suggestions, and comments.

How do I find my next lesson/assessment?

We recommend you start the day with the lesson scheduled in your Daily/Weekly Plan area of the Online School.