Click the Forgot Password link on the user log-in screen. Complete the instructions and your password will be e-mailed to your account on file.
K - 12
Call us: 866 YOUR K12
FAQ Categories
More Resources
New and Getting Better for 2012–2013
We held online sessions in early May to talk with parents just like you about what's new this year and answer their questions.
Download and Print
We've provided a printable version of this helpful information for easy offline reference.
Troubleshooting FAQs
I forgot my password; what do I do?
Can I change my password?
Yes. Go to the My Account area of the OLS homepage and click "Edit." Follow the instructions for changing your password.
I received my materials shipment, but items are missing or broken. What do I do?
Please report any materials issues here.
How do I report an error with your website and/or lessons?
Lessons: Click the Feedback button on any page to e-mail us with ideas, suggestions, and comments.
Website: Use the Contact Us form to let us know your ideas, suggestions, and comments.
How do I find my next lesson/assessment?
We recommend you start the day with the lesson scheduled in your Daily/Weekly Plan area of the Online School.