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Within the U.S.: 866.912.8588

International: +1.703.483.7210

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Customer Care & Technical Support

Help is Here When You Need It

From program launch to summer school, from supplying laptops to addressing browser issues, K¹² provides customer care and technical support to school partners and their students. Our partners get a robust program from day one.

Just a Phone Call Away

To help partners launch smoothly, K¹² uses a combination of onsite and virtual support to provide templates and subject matter expertise. Partners also receive an operating manual, implementation guide templates, and project management support.

During the school year, account management support is available to administrators and teachers. Our partners can also utilize our sophisticated call center to provide support to students and families enrolled in a K¹² program.

K¹² Tech Support team can be reached at 866-626-6413, Monday-Friday, 8:00 a.m. - 8:00 p.m. EST to assist with day-to-day operations.